Ozeito SMC Private Limited

1. Information We Collect

Files You Provide: When you use the app to convert, edit, merge, compress, or otherwise process PDF and other document files, those files are handled locally on your device or temporarily processed through our servers as needed to perform the requested operation.

Cloud Service Credentials: If you choose to connect a third-party cloud service (Google Drive, Dropbox, or OneDrive), we use OAuth-based authentication. We do not store your cloud service passwords. We receive and securely store access tokens required to read and write files on your behalf.

Usage Data: We may collect anonymized analytics data such as app usage patterns, feature interactions, crash reports, and device type. This data does not personally identify you.

Support Communications: If you contact us for support, we may collect your email address and any information you provide in your message.

2. Third-Party Cloud Services & Google User Data

3. How We Use Cloud Service Data

Data obtained through Google Drive, Dropbox, or OneDrive APIs is used exclusively to:

• Display your files and folders so you can select documents to import.
• Download selected files to your device for local processing (conversion, editing, merging, etc.).
• Upload converted or edited files back to your chosen cloud storage.

We do not use cloud service data for advertising, data mining, analytics, or any purpose unrelated to providing and improving the app's core file conversion and editing functionality.

4. Google API Services Limited Use Disclosure

5. How We Use Your Information (General)

Beyond cloud service data, we use collected information to:

• Provide and maintain the app's features and functionality.
• Improve app performance, fix bugs, and develop new features.
• Respond to user support requests.
• Understand how users interact with the app (via anonymized analytics).

6. Sharing, Transfer, and Disclosure of Information

We do not sell or rent your personal information or cloud service data to third parties. We may share information only in the following circumstances:

• Service Providers: We may use trusted third-party services (e.g., analytics providers, crash reporting tools) that process data on our behalf under strict confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, subject to this Privacy Policy.

Google user data is never shared with third parties except as described in Section 4 above.

7. Your Choices & Data Control

• Disconnect Cloud Services: You can disconnect Google Drive, Dropbox, or OneDrive at any time from the app's settings. This revokes the app’s access to your cloud files.
• Revoke Google Access: You can also revoke PDF Converter's access to your Google account at any time via your Google Account Permissions page.
• Delete Local Data: You can clear all locally stored data (including cached files and tokens) by deleting the app from your device.
• Request Data Deletion: To request deletion of any data we may hold, contact us at farooq@ozeito.com.

8. Data Storage, Retention, and Deletion

Files processed by the app are handled locally on your device or temporarily on our servers during processing. Temporary server files are automatically deleted after processing is complete.

OAuth tokens for cloud services are stored securely on your device and are deleted when you disconnect the service or uninstall the app.

We do not retain copies of your Google Drive files, Dropbox files, or OneDrive files on our servers after your requested file operation is complete.

Anonymized analytics data may be retained for up to 24 months to help improve the app.

9. Security Measures

We implement industry-standard security measures to protect your data, including encrypted storage of OAuth tokens, secure HTTPS communication, and adherence to platform-specific security guidelines. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

10. Support & Analytics

Analytics: We use anonymized analytics tools (such as Firebase Analytics) to understand app usage patterns. These tools do not collect personally identifiable information.

Crash Reporting: We may use crash reporting services to identify and fix technical issues. Crash reports may include device type, OS version, and app state at the time of the crash, but do not include your files or personal data.

Support: When you contact us for support, any information you provide is used solely to resolve your issue and is not shared with third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and/or on our website. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: